How secure is the Shareview Dealing website?
Security and privacy are of the utmost importance to us. All personal and account details are held in the secure area of the site, which requires an account number to enter. The Shareview Dealing website incorporates 128-bit encryption technology to ensure the privacy of data. Verisign who have issued the certificate has verified our secure site status.

• The secure area of our website supports the use of strong encryption (128 bit SSL). To take advantage of this level of encryption, you will need to use a browser that supports that level of encryption. Current versions of the Microsoft Internet Explorer browser and Netscape support this encryption. Previous versions may require software updates in order to support this level of security. When you see the "closed padlock" icon on your web browser, this indicates that this technology is operating.
  
  
• Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorised access. As an extra measure of security your data is stored on separate computers from those used to serve web pages.

We will not send personal information to you by ordinary email as the security of ordinary email cannot be guaranteed. The site has its own brokerage application system into which security has been built from day one. Security is enhanced throughout the site by combining the use of strong encryption techniques and strong authentication methods.

How secure are my personal details?
Online businesses must have secure and robust systems that ensure the confidentiality, integrity and availability of systems and customer data. Through a combination of firewall technology and effective system monitoring, Shareview Dealing provides a secure platform on which online trading can take place.

What do you do with my details?
Equiniti collects and processes personal data to maintain the accuracy of Shareview Dealing records, to help us provide a high standard of service and to fulfil any legal or regulatory requirements. Please click here to see our Privacy Policy.

Does Shareview Dealing have a business continuity plan?
Yes, as with any business making heavy use of computer systems, we have a business continuity plan that is routinely reviewed and tested.

What is the Financial Services Compensation Scheme?
The Financial Services Compensation Scheme (FSCS) is a "one-stop compensation shop" set up under the Financial Services & Markets Act 2000. The FSCS covers claims against firms where they are unable to pay claims against them. The scheme has the power to compensate consumers in the event of the failure of an FSMA authorised firm.

Equiniti Financial Services Limited is a member of the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and circumstances of the claim. The scheme covers for example most Corporate Sponsored Nominees, Investment Savings Accounts and Share Dealing. Most types of investment are covered for 100% of the first £30,000 and 90% of the next £20,000, so the maximum compensation is £48,000. A leaflet with further details is available on request from the Scheme. Call their Helpline on 020 7892 7300, log on to their website at www.fscs.org.uk or write to the Financial Services Compensation Scheme, 7th floor Lloyds Chambers, Portsoken Street, London E1 8BN.

Who regulates you?
We are authorised and regulated by the Financial Services Authority (FSA), the single statutory regulator responsible for regulating investment business, deposit taking and insurance in the UK.

The FSA was established by the Financial Services Act 1986 (as amended) to oversee the regulatory system relating to investment business and supervising exchanges and clearing houses, the supervision of banks and the wholesale money market regime.

Privacy Policy

We are committed to ensuring that all information which we hold about you in relation to the Service ("Personal Information") is stored and treated with the utmost care and in accordance with all appropriate laws. We therefore have strict confidentiality standards in order to protect your Personal Information.

As part of this commitment, please note the following:

1. You are only able to access the dealing areas of the Site with your Shareview Dealing account number or your Shareholder Reference Number.
   
   
2. Because we cannot guarantee the confidentiality of information sent on the internet you should never send your Shareview Dealing account number or Shareholder Reference Number via e-mail. Should you wish to contact us it is preferable for you to do so via telephone on 08456 037 037, which offers greater confidentiality.
   
   
3. By registering to use the Service, you agree that your Personal Information may be used for the purposes set out in our Terms and Conditions.
   
   
4. In particular, your Personal Information may be shared with other members of the Equiniti group of companies in order to provide you with services, identify other products and services that might be suitable for you, keep our records about you up to date, check your identity, prevent and detect fraud and/or money laundering, recover debts, and carry out research and statistical analysis about our services and how we might improve them. Sometimes we may use an outside market research agency to do this for us, in which case we undertake to ensure that they appropriately protect any personal customer data we share with them. We may also contact you about products and services we believe may interest you. If you prefer not to receive this kind of information from us, simply let us know.

Before your Personal Information is disclosed to a third party outside the UK, we will ensure that it agrees to apply the same level of protection to your Personal Information as we are required to apply to Personal Information held in the UK.

Risk Warnings

The price and value of any investments and the income, if any, from them, can fluctuate and may fall against the investor's interest. You may get back less than the amount you have invested. Information on past performance, where given, is not a guide to future performance. Changes in rates of exchange may have an adverse effect on the value of investments which have an exposure to foreign currencies.

The information contained in this website (the "Site") has been issued by Equiniti Financial Services Limited Equiniti Financial Services Limited is authorised and regulated by the Financial Services Authority. Registered Office: Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA. Registered in England and Wales no. 6208699.

The Service is an execution only service. This means that we do not advise clients on the merits or suitability of any transactions. In giving orders or instructions to us you do so in reliance on your own judgment.

The information on this Site is provided solely to enable investors to make their own investment decisions and this does not constitute personal investment recommendations. The investments and investment services referred to in this Site may not be suitable for all investors. Investors with any doubts should seek advice from an independent and authorised investment adviser.

The news, prices, opinions and other information on the Site are believed to be reliable but are subject to change without notice. We make no representation as to the completeness or accuracy of the information or of any opinions expressed. You agree that the news, prices, opinions and other information provided to you through the Site (whether directly, or indirectly through a third party) are for your personal use and that you will not publish or re-transmit that information or data.

Neither the information nor any opinion expressed in this Site should be regarded as an offer to buy, sell or otherwise deal in any particular investment.

The information on this Site is not intended for distribution to any jurisdiction or country other than the United Kingdom and advertisements and other content displayed on the Site are directed only at UK residents. None of the services offered on the Site are available to persons resident in any country where the provision of such services would be contrary to that local law or regulation. If you access the Site from outside the UK, you are responsible for satisfying yourself that such access is lawful under the laws of the relevant jurisdiction.

You should be aware that the Internet is not a completely reliable transmission medium and there may be delays in service provisions. We accept no liability for any loss or damage (including without limitation any loss of profit) which may arise directly or indirectly from your inability to access or use this Site for any reason or for any delay in or failure of the transmission or the receipt of any instructions or notification sent through this Site.

As a consequence of using this service, you may alter your personal tax position. The levels of and bases of taxation can change. You should consult your own tax adviser in order to understand any applicable tax consequence that might arise.

You agree not to reproduce, re-transmit or distribute the content of this Site to anyone without our prior written consent. In particular, and without limitation, you may not post any content from this Site to newsgroups, mail lists or electronic bulletin boards without our prior written consent.

Your use of the services on this Site is subject to our Terms and Conditions. Please also see our Privacy Policy regarding protection of your personal information.

None of the statements contained in the "Important Information" section of the Site excludes or restricts any duty or liability that we have under the FSA rules or the Financial Services & Markets Act 2000.